Question 1

What is Mowstitch?

Accepted Answer

Mowstitch is an all-in-one software platform designed specifically for landscaping and lawn care companies. It features a powerful desktop dashboard for owners and managers to handle routing, scheduling, and billing, paired with a lightweight mobile app for field crews to track jobs in real time.

Question 2

How do I get started?

Accepted Answer

You can sign up directly on our website at mowswitch.com. Once you create an account, our onboarding wizard will guide you through setting up your company profile, importing your client list, and inviting your field crew members.

Question 3

How does the scheduling and routing work?

Accepted Answer

Mowstitch automatically optimizes your daily jobs into the most efficient driving routes. You can assign routes to specific crews from your desktop dashboard, and any schedule updates will instantly sync to the crew’s mobile app in the field.

Question 4

How are client payments handled?

Accepted Answer

We have fully integrated Stripe into the Mowstitch platform to ensure secure, reliable payment processing. You can send digital invoices automatically upon job completion, and clients can pay instantly online via credit card or bank transfer.

Question 5

Can I customize my services and pricing?

Accepted Answer

Yes. The desktop dashboard allows you to build out a custom service catalog with individual pricing tiers, recurring schedule patterns (e.g., weekly, bi-weekly), and specific crew requirements for different types of jobs.

Question 6

What features are available on the mobile app?

Accepted Answer

The crew app is built for speed and simplicity in the field. Crews can view their optimized daily route schedule, get turn-by-turn navigation to the next property, log job start and end times, and mark tasks as complete.

Question 7

Does the mobile app track location?

Accepted Answer

The app uses GPS location services strictly while a crew member is clocked into a job or actively navigating a route. This helps owners track progress, provide accurate ETAs to homeowners, and verify job completion.

Question 8

What happens if a crew member loses cellular service?

Accepted Answer

Mowstitch is built to handle spotty connection. The mobile app caches essential data locally, allowing crews to continue viewing their schedule and logging job statuses offline. The data will automatically sync back to the main dashboard as soon as a cellular signal is restored.

Frequently Asked Questions

General Questions

For Business Owners & Managers

For Field Crews